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iNetCi Internet Service

Removing Your Old Internet Provider From Your Computer

These instructions are provided for your convenience.  If you are not sure, please don't hesitate to contact our support department for help, at support@inetci.net, or by calling 792-0006.

The first step is to remove the dial-up connection for your old provider.  The steps to do this vary depending upon which version of Windows is installed on your computer.

For Windows 95, 98, and 98 Second Edition

1. Double-Click the My Computer icon on your desktop.

2. Double-Click the Dial-Up Networking icon.

3. Right-Click on the connection icon for your old provider, and on the menu that appears, click Delete and then answer Yes when asked if you really want to delete it.

4. Proceed to the ALL Windows versions section below.

For Windows ME (Millenium Edition)

1. Click on the Start button, point to Settings, then click on Dial-Up Networking.

2. In the Window that opens, right-click on the connection icon for your old provider, and on the menu that appears, click Delete and then answer Yes when asked if you really want to delete it.

3. Proceed to the ALL Windows versions section below.

For Windows 2000

1. Click on the Start button, point to Settings, then click on Network and Dial-Up Connections.

2. In the Window that opens, right-click on the connection icon for your old provider, and on the menu that appears, click Delete and then answer Yes when asked if you really want to delete it.

3. Proceed to the ALL Windows versions section below.

For Windows XP

1. Click on the Start button, click Control Panel, click Network and Internet Connections, and then click Network Connections.

2. Right-Click on the connection icon for your old provider, and on the menu that appears, click Delete and then answer Yes when asked if you really want to delete it.

3. Proceed to the ALL Windows versions section below.

ALL Windows versions
The next thing to do is to remove the mail accounts for your old provider from Outlook Express.  To do that, open Outlook Express and then follow these instructions:

1. Click on the Tools menu, then click on Accounts.
2. In the Internet Accounts window click on the Mail tab, and you will see your old email account and your new iNetCi mail account.
3. Click on your old account to highlight it, and click the Remove button to the right.  Answer Yes if asked if you are sure.
4. Close the Internet Accounts window.